Privacy / HIPAA Policy
Please see the following statements regarding your privacy
Effective Date: January 1, 2026
Last Updated Date: April 24, 2026
Metabolyz is the fictitious business name used by The Westview Drive Co., Inc. (“Metabolyz,” “Westview,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, contact us, or otherwise interact with us online.
This Privacy Policy applies to information collected through our website and related digital communications. It does not replace any separate medical privacy notice or Notice of Privacy Practices that may be provided by an independent medical provider, telehealth provider, or other health care provider.
- Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
When you fill out a form, request information, contact us, or otherwise interact with our website, we may collect:
- Name
- Email address
- Phone number
- State of residence
- Information you provide in message fields or intake-style fields
- Any other information you choose to submit
B. Information Collected Automatically
When you use our website, we and our service providers may automatically collect certain technical and usage information, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring URL
- Pages viewed
- Date and time of access
- Website activity and interactions
- Cookie identifiers and similar online identifiers
C. Marketing and Analytics Information
We may collect information about your interactions with our website, forms, emails, and advertisements, including campaign attribution, page engagement, and website performance data.
D. Health-Related Information
If you voluntarily submit health-related information through the website, we may collect and use that information to respond to your inquiry, route your request, or coordinate follow-up. Please do not submit highly sensitive medical information through a general website contact form unless specifically requested through a secure process.
- How We Use Information
We may use personal information for the following purposes:
- To respond to inquiries and communicate with you
- To provide information about our services
- To route or coordinate requests with appropriate personnel or independent providers
- To improve website functionality, content, usability, and security
- To measure and improve advertising and marketing effectiveness
- To maintain records of communications and requests
- To comply with legal, regulatory, or contractual obligations
- To protect our rights, users, systems, and business operations
- To detect, prevent, or investigate fraud, misuse, or unauthorized activity
- How We Disclose Information
We may disclose personal information to the following categories of recipients:
A. Service Providers and Contractors
We may disclose information to companies that provide services for website hosting, analytics, customer relationship management, form processing, scheduling, communications, marketing support, technology support, and related business operations.
B. Advertising and Analytics Providers
We may disclose online identifiers, website usage information, and related internet or network activity to analytics and advertising partners to understand website performance, measure campaigns, and improve user experience.
C. Independent Medical Providers or Operational Partners
If you request information or services involving independent medical providers, telehealth providers, or related operational partners, we may disclose information reasonably necessary to route your inquiry, coordinate intake, or facilitate requested services.
D. Legal, Compliance, and Protection Purposes
We may disclose information when required by law, court order, subpoena, regulatory request, or legal process, or when we believe disclosure is reasonably necessary to protect rights, safety, or investigate fraud or misuse.
E. Business Transactions
We may disclose information in connection with a merger, financing, acquisition, sale of assets, restructuring, or similar transaction involving all or part of our business.
F. With Your Consent or Direction
We may disclose information to other parties when you direct us to do so or consent to the disclosure.
- Method of Disclosure
We may disclose or transmit personal information by:
- Secure website and cloud-based systems
- Access-controlled service-provider platforms
- Encrypted transmission where appropriate
- Email or communication tools, where appropriate
- Integrated technology systems used to operate our website, forms, and business processes
- Cookies and Similar Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to:
- Keep the website functioning properly
- Understand site usage and visitor behavior
- Measure traffic and marketing effectiveness
- Improve content and user experience
- Support remarketing or related advertising activities
You may control cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
- Data Security
We use administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, alteration, or disclosure. These safeguards may include:
- Access controls and role-based permissions
- Password protection and authentication measures
- Secure hosting environments
- Encryption in transit where appropriate
- Vendor oversight and contractual confidentiality restrictions
- System monitoring and review practices
- Limiting access to personnel with a legitimate business need
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Respond to inquiries
- Maintain business and legal records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Improve services and operations
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
- Your Choices
You may:
- Contact us to update or correct information you have submitted
- Unsubscribe from marketing emails using the unsubscribe link, where available
- Adjust cookie preferences through your browser settings
- Contact us with questions about our privacy practices
- California Privacy Rights
If you are a California resident, you may have rights under California law, which may include the right to know certain information about the personal information we collect, use, disclose, and retain about you, the right to request deletion of personal information, the right to request correction of inaccurate personal information, and the right to opt out of certain sales or sharing of personal information, if applicable under the law.
To submit a privacy-related request, contact us at:
Email: info@metabolyz.com
Subject Line: California Privacy Request
We will verify requests as required by law before processing them. We will not discriminate against you for exercising applicable privacy rights.
Notice Regarding Sale or Sharing:
We do not sell personal information for money. We may use cookies, analytics tools, pixels, and similar technologies that may involve disclosure of certain online identifiers or internet activity information to service providers, analytics providers, or advertising partners. If you later implement advertising technologies that trigger California opt-out requirements, this section should be updated accordingly.
- Third-Party Services and Links
Our website may contain links to third-party websites, scheduling tools, payment systems, forms, or provider resources. We are not responsible for the privacy or security practices of third parties, and their privacy policies govern their own services and platforms.
- Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the revised version on this page with an updated Effective Date and Last Updated date.
- Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Metabolyz
The Westview Drive Co., Inc.
Email: info@metabolyz.com
Website: www.metabolyz.com
California Notice at Collection
We collect personal information you provide directly to us, such as your name, email address, phone number, state of residence, and the contents of your message or form submission. We may also collect internet or network activity information, device information, IP address, and similar online identifiers through cookies, analytics tools, and related technologies.
We collect and use this information to respond to inquiries, communicate with you, provide information about services, route requests, improve website functionality and marketing performance, maintain records, and protect our systems and business operations.
We may disclose this information to service providers, contractors, analytics providers, advertising or technology partners, and independent medical providers or related operational partners where needed to process or respond to your request.
For more information about how we collect, use, disclose, and retain personal information, and about your California privacy rights, please review our Privacy Policy or contact us at info@metabolyz.com
HIPAA Notice of Privacy Practices
Effective Date: January 1, 2026
Last Updated: April 24, 2026
- This Notice describes how medical information about you may be used and disclosed and how you can access that information. Please review it carefully.
Who This Notice Applies To
Metabolyz is the fictitious business name used by The Westview Drive Co., Inc. For purposes of this Notice, “we,” “us,” and “our” refer to the applicable HIPAA covered health care provider operating under or through Metabolyz, if applicable.
If your care is provided by a separate physician practice, telehealth provider, or other licensed provider entity, that provider may issue its own HIPAA Notice of Privacy Practices.
Our Responsibilities
We are required by law to protect the privacy and security of your protected health information.
We are required to provide you with this Notice explaining our legal duties and privacy practices.
We will follow the privacy practices described in this Notice while it is in effect.
We will notify you if a breach occurs that may have compromised the privacy or security of your protected health information, as required by law.
How We May Use and Disclose Your Information
We may use and disclose your medical information for the following purposes:
Treatment
We may use and share your information to provide, coordinate, or manage your care. This may include communication with physicians, pharmacies, laboratories, telehealth providers, or other health care professionals involved in your treatment.
Payment
We may use and share your information to bill for services and obtain payment from you, your health plan, or another responsible party.
Health Care Operations
We may use and share your information to operate and improve our practice. This may include quality review, staff training, business management, auditing, compliance, and administrative activities.
Other Situations Where We May Share Information
We may also use or disclose your information when allowed or required by law, including:
- appointment reminders and health-related communications
- individuals involved in your care or payment for your care
- business associates and service providers working on our behalf
- public health reporting
- health oversight activities
- legal proceedings and court orders
- law enforcement requests permitted by law
- workers’ compensation matters
- preventing a serious threat to health or safety
- specialized government functions
- coroners, medical examiners, and funeral directors
- organ and tissue donation
- certain approved research activities
Uses That Require Your Written Authorization
Some uses and disclosures require your written authorization.
This generally includes:
- most uses and disclosures of psychotherapy notes
- most marketing uses of protected health information
- disclosures that constitute a sale of protected health information
- other uses or disclosures not described in this Notice when authorization is required by law
You may revoke an authorization in writing at any time, except to the extent we have already relied on it.
Your Rights
You have the right to:
Get a copy of your records
You may ask to inspect or receive an electronic or paper copy of your medical record and certain other information we maintain about you.
Ask us to correct your records
You may request correction of information you believe is incorrect or incomplete.
Request confidential communications
You may ask us to contact you in a specific way, such as at a different phone number, email, or mailing address.
Ask us to limit certain uses or disclosures
You may ask us not to use or share certain information for treatment, payment, or operations. We are not required to agree in all cases.
Request limits on disclosure to your health plan
If you pay in full out of pocket for a specific item or service, you may ask us not to disclose information about that item or service to your health plan for payment or operations purposes, unless disclosure is required by law.
Get a list of certain disclosures
You may request an accounting of certain disclosures of your information made during the six years before your request.
Get a copy of this Notice
You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.
Choose someone to act for you
If you have a legal representative, medical power of attorney, or legal guardian, that person may exercise your rights to the extent permitted by law.
Changes to This Notice
We may update this Notice from time to time. Any revised Notice will apply to all protected health information we maintain and will be posted on our website and made available upon request.
Questions or Complaints
If you have questions about this Notice or want to exercise your privacy rights, contact us:
Privacy Officer
Metabolyz / The Westview Drive Co., Inc.
Email: info@metabolyz.com
Website: www.metabolyz.com
Mailing Address:
401 B Street, Suite 1900
San Diego, CA 92101
Phone: (951) 556-6948
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.